Common Questions About Our Long Island Heating And Air Conditioning Repair Service

Do You Provide Emergency Service?
Yes. Our technicians are available 24 hours a day when you’re in need of a furnace repair in the middle of a cold winter night or an ac repair during a hot summer day. Call our office for instant help.

What payment methods do you accept?
Cash and all major credit cards.

What Brands do You Install and Service?
We service all makes and models. Our technicians have years of established experience in maintaining all brands of HVAC equipment.

When should I have my heating and cooling system serviced?
Your HVAC systems should be serviced before the start of each heating and cooling season. So, your air conditioner should have regular maintenance performed at the end of winter or beginning of spring, while your heat pump or furnace should have its regular maintenance performed at the end of summer or beginning of fall.

When should I replace my oil furnace?
There are a number of factors that contribute to needing a furnace replacement. If your furnace is over 10 – 15 years old, it’s likely time for a furnace replacement—simply because this will improve your energy efficiency. Other factors include: how well it’s heating your home, how often it requires repairs, how much it costs to heat your home, etc.

Do I really need a furnace cleaning every year?
Yes! Not only does a furnace cleaning improve the performance and efficiency of your system, most manufacturer warranties require annual service to maintain the warranty.

What temperature should I set my thermostat?
Obviously the time of year becomes a big factor for desired temperature settings. In the summer months the average temperature setting is 78°-80°, in the winter 70°-72° seems to be the most common setting. Remember, when leaving your house, try to avoid drastic temperature changes. Do not set your temperature back more than 5°; this will cause your unit to work harder to achieve the desired temperature setting.

What maintenance should I do on my air conditioner?
The most important maintenance you can do is to change your filters regularly. Ground mounted outdoor units need to be kept clear of debris, clutter; weeds or landscaping that can grow too close and reduce the airflow to the unit. Also, keep pets away from the unit because pet urine can cause expensive damage. Use caution with a weed trimmer around the unit to prevent damaging control wiring. Any additional maintenance should only be performed by qualified personnel.

How do I know if my A/C unit is big enough?
Before purchasing a replacement system you should always make sure your system is sized properly. Our representative will provide a heat load calculation to determine the proper size and make the appropriate recommendation.